FindHomes · Palco Realty
TERMS OF SERVICE
Last Updated: September 25, 2026
Welcome to FindHomes by PALCO Realty (“FindHomes,” “Platform,” “we,” “our,” or “us”), a property listing and real estate marketplace operated by PALCO Realty Services.
These Terms of Service (“Terms”) govern your access to and use of the FindHomes website, applications, services, property listings, accounts, communication features, and related services.
By accessing, registering with, or using FindHomes, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please discontinue your use of FindHomes.
1. About FindHomes
FindHomes is an online real estate marketplace designed to help users discover properties available for:
- Sale
- Long-term lease
- Short-term stay or lease
- Other property-related opportunities offered through the Platform
FindHomes may also allow authorized property owners, real estate brokers, salespersons, agents, and Property Managers to create, manage, and promote property listings.
Unless expressly stated otherwise, FindHomes serves primarily as a property discovery, listing, marketing, and communication platform.
A property listing appearing on FindHomes does not by itself constitute a binding offer, contract of sale, contract of lease, reservation agreement, or other real estate agreement.
Any actual transaction shall be subject to separate agreements between the relevant parties.
2. Eligibility and User Accounts
You must provide accurate, complete, and current information when creating or maintaining a FindHomes account.
You are responsible for:
- Maintaining the confidentiality of your account credentials;
- All activities conducted through your account;
- Keeping your contact and profile information updated; and
- Immediately notifying FindHomes of suspected unauthorized access or misuse.
You may not create an account using false information, impersonate another person, or create an account for another individual without authority.
FindHomes reserves the right to verify the identity of users and request additional information or documentation when reasonably necessary.
3. Property Managers, Brokers, Agents, and Property Owners
Users who list or manage properties on FindHomes represent that they have the legal right, authorization, or authority necessary to advertise or market the property.
Where the activity requires a professional license, accreditation, registration, or authority under Philippine law, the user is responsible for ensuring that such requirements are satisfied.
FindHomes may request documents including, when applicable:
- Government-issued identification;
- PRC license or professional information;
- Real estate broker or salesperson accreditation;
- Authority to Sell or Authority to Lease;
- Proof of ownership;
- Tax declarations or title information;
- Business registration information; or
- Other supporting documents reasonably necessary to verify a listing or user.
Submission or verification of documents does not constitute a guarantee by FindHomes that a person, property, listing, title, transaction, or document is legally valid.
Users must perform their own appropriate due diligence before entering into a transaction.
4. Property Listings
Persons submitting property listings are responsible for ensuring that their listings are accurate, lawful, current, and not misleading.
Listing information may include:
- Property type;
- Location;
- Lot and floor area;
- Selling price or rental rate;
- Property photographs and videos;
- Property features and amenities;
- Availability;
- Ownership or listing status; and
- Other relevant property information.
By submitting a property to FindHomes, you represent that:
- You are authorized to advertise or market the property;
- The information you provide is substantially accurate to the best of your knowledge;
- The photographs and other materials used in the listing may legally be published;
- The property is not intentionally misrepresented;
- The listing does not violate applicable laws, regulations, contractual restrictions, or third-party rights; and
- You will update or remove the listing when the property is no longer available.
5. Accuracy of Property Information
FindHomes endeavors to maintain useful and reliable property information. However, much of the information appearing on the Platform may be provided by property owners, brokers, agents, Property Managers, developers, or other third parties.
FindHomes does not guarantee the accuracy, completeness, availability, legality, condition, ownership, pricing, boundaries, measurements, title status, permits, licenses, zoning classification, or other characteristics of any property unless expressly confirmed by PALCO Realty Services in a separate written agreement.
Property photographs may also differ from the property's actual condition due to changes, renovations, camera perspective, staging, image processing, or the passage of time.
Users are strongly encouraged to personally inspect properties and verify relevant documents before making payments or entering into agreements.
6. No Guarantee of Transaction
The publication of a property on FindHomes does not guarantee that:
- The property remains available;
- A seller will accept an offer;
- A landlord will approve a tenant;
- A buyer or tenant will complete a transaction;
- A listed price will remain unchanged;
- Financing will be approved;
- Documents or titles are free from defects;
- Government approvals will be obtained; or
- A transaction will ultimately be completed.
Property availability, pricing, terms, and conditions may change without prior notice.
7. User Due Diligence
Before purchasing, leasing, reserving, or paying for a property, users should independently verify information relevant to the transaction.
This may include reviewing:
- Certificates of Title;
- Tax declarations;
- Ownership information;
- Authority to sell or lease;
- Property boundaries;
- Taxes and assessments;
- Mortgages, liens, annotations, or encumbrances;
- Development permits and licenses;
- Zoning or land-use classifications;
- Association obligations;
- Utility availability;
- Physical property condition; and
- Other documents relevant to the transaction.
Users may also seek advice from licensed real estate professionals, lawyers, geodetic engineers, accountants, banks, government offices, or other qualified professionals where appropriate.
8. Property Inquiries
FindHomes may allow users to contact Property Managers, brokers, agents, landlords, sellers, or other property representatives.
By submitting an inquiry, you authorize FindHomes to transmit the information you provide to the person or organization responsible for the relevant property listing.
This may include your:
- Name;
- Contact number;
- Email address;
- Property inquiry; and
- Other information you voluntarily provide.
Such information will be handled in accordance with the FindHomes Privacy Policy.
9. Payments and Reservations
Unless expressly stated otherwise, simply submitting an inquiry through FindHomes does not constitute a reservation or payment obligation.
Where FindHomes introduces online payments, reservations, booking fees, listing fees, service fees, or other paid features, the applicable amount and payment conditions should be disclosed before payment.
Certain payments may be governed by separate reservation agreements, lease agreements, contracts to sell, deeds, booking conditions, or other agreements.
Users should verify the identity and authority of the recipient before transferring funds.
FindHomes may prohibit Property Managers or other users from requesting payments through unauthorized payment channels where doing so poses a fraud or security risk.
10. Prohibited Activities
Users may not use FindHomes to:
- Publish fake, fraudulent, misleading, or unauthorized property listings;
- Misrepresent property ownership or authority;
- Impersonate another individual or business;
- Publish properties without proper authority;
- Upload false or altered property documents;
- Misrepresent prices, property characteristics, or transaction terms;
- Collect money fraudulently;
- Conduct scams, phishing, or other deceptive activities;
- Discriminate unlawfully against prospective buyers or tenants;
- Harass, threaten, or abuse other users;
- Upload malicious software or harmful code;
- Attempt unauthorized access to FindHomes systems or user accounts;
- Scrape, harvest, copy, or extract large amounts of Platform data without permission;
- Circumvent Platform security measures;
- Use FindHomes for unlawful activities;
- Infringe copyrights, trademarks, privacy rights, or other intellectual property rights; or
- Engage in conduct that could reasonably harm FindHomes, PALCO Realty Services, its users, or the public.
11. Fraud Prevention and Listing Verification
FindHomes may review, verify, restrict, suspend, reject, or remove listings or accounts when reasonably necessary to protect users or maintain Platform integrity.
FindHomes may request additional documents when a listing or account requires verification.
A verification indicator, badge, profile status, or similar feature means only that certain information has been reviewed according to FindHomes' procedures.
It does not constitute a legal certification, warranty of ownership, guarantee of title, endorsement of the property, or guarantee of a successful transaction.
12. Property Manager Achievement Levels
FindHomes may provide recognition or achievement levels to Property Managers based on Platform activity.
Current achievement levels may include:
- Rookie
- Pro
- Elite
- Legend
Achievement levels may be determined using criteria such as number of listings and completed sold or rented transactions recorded on FindHomes.
These achievement levels are intended as Platform recognition and engagement features.
They do not constitute a government accreditation, professional license, legal certification, guarantee of competence, guarantee of performance, or guarantee that a transaction with a particular Property Manager will be successful.
FindHomes may modify achievement criteria when reasonably necessary for the operation and improvement of the Platform.
13. Reviews, Ratings, and User Content
Where FindHomes allows reviews, ratings, comments, photographs, or other user-generated content, users are responsible for the content they submit.
Reviews should reflect genuine experiences and must not contain:
- Knowingly false information;
- Defamatory or unlawful statements;
- Threats or harassment;
- Confidential personal information;
- Spam or advertising unrelated to the transaction; or
- Content intended to manipulate ratings or reputation.
FindHomes may remove content that violates these Terms or applicable law.
14. Intellectual Property
The FindHomes name, logo, branding, website design, software, databases, graphics, interface, text, and other Platform materials owned by FindHomes or PALCO Realty Services are protected by applicable intellectual property laws.
Users may not reproduce, copy, modify, distribute, sell, sublicense, reverse engineer, or commercially exploit FindHomes materials without authorization.
Property Listing Content
By uploading photographs, descriptions, videos, logos, or other listing materials, you grant FindHomes and PALCO Realty Services a non-exclusive, royalty-free license to use, reproduce, resize, display, distribute, and promote those materials for purposes connected with:
- Operating FindHomes;
- Advertising the property;
- Promoting FindHomes listings;
- Social media marketing;
- Digital advertising; and
- Other property marketing activities related to the listing.
You represent that you have the authority to grant these rights.
15. Privacy
Your use of FindHomes is also subject to our Privacy Policy / Data Privacy Statement.
FindHomes processes personal information in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 and applicable rules and issuances.
Users should review the FindHomes Privacy Policy to understand how personal information is collected, used, disclosed, retained, and protected.
16. Third-Party Services
FindHomes may integrate or provide links to third-party services such as:
- Online maps;
- Payment processors;
- Social media platforms;
- Messaging services;
- Analytics providers;
- Financing institutions;
- Property developers; or
- Other websites and service providers.
Third-party services are governed by their respective terms and privacy policies.
FindHomes is not responsible for the availability, actions, policies, accuracy, or security of independently operated third-party services.
17. Communications
By providing your contact information and submitting a property inquiry, you agree that FindHomes or the relevant authorized property representative may contact you regarding that inquiry.
Marketing or promotional communications will be handled in accordance with applicable law and the FindHomes Privacy Policy.
Users may opt out of promotional communications through any available unsubscribe or account preference mechanism.
18. Suspension and Termination
FindHomes may temporarily restrict, suspend, or terminate an account or remove a property listing when reasonably necessary because of:
- Violation of these Terms;
- Fraud or suspected fraudulent activity;
- Misrepresentation;
- Unauthorized listings;
- Security concerns;
- Complaints from property owners or users;
- Violation of law or regulatory requirements;
- Abuse of the Platform; or
- Conduct that may expose FindHomes, PALCO Realty Services, or its users to material harm.
Where appropriate, FindHomes may allow the affected user to provide clarification or supporting documentation.
19. Reporting Listings or Users
Users are encouraged to report suspicious, inaccurate, fraudulent, duplicate, unauthorized, or inappropriate listings.
FindHomes may investigate reports and take appropriate action, including requesting supporting documentation, limiting the visibility of a listing, suspending an account, or removing content.
FindHomes is not required to resolve private contractual disputes between buyers, sellers, landlords, tenants, brokers, agents, or other parties.
20. Disclaimer of Warranties
FindHomes is provided on an “as available” basis to the extent permitted by applicable law.
While we endeavor to maintain a reliable and secure Platform, we do not warrant that FindHomes will always be uninterrupted, error-free, completely secure, or free from technical problems.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable Philippine law.
21. Limitation of Liability
To the extent permitted by applicable law, FindHomes and PALCO Realty Services shall not be liable for losses arising solely from:
- Information independently provided by third-party users;
- Unauthorized or fraudulent listings submitted without our knowledge;
- Decisions made by users without appropriate due diligence;
- Disputes between independent buyers, sellers, tenants, landlords, owners, brokers, agents, or Property Managers;
- Actions of independent third-party service providers;
- Temporary Platform interruptions or technical failures beyond reasonable control; or
- Unauthorized acts of users that could not reasonably have been prevented.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by Philippine law.
22. Indemnification
To the extent permitted by law, a user who submits fraudulent, unauthorized, unlawful, or infringing content agrees to be responsible for claims, damages, liabilities, or reasonable expenses resulting directly from that user's violation of these Terms or infringement of the rights of another person.
23. Changes to the Platform
FindHomes may add, modify, discontinue, or improve Platform features from time to time.
This may include changes to:
- Property listing features;
- Search functions;
- Account features;
- Property Manager tools;
- Achievement programs;
- Messaging;
- Verification systems;
- Advertising;
- Fees; or
- Other Platform functionality.
Where a change materially affects existing contractual rights or paid services, FindHomes will provide appropriate notice where required.
24. Changes to These Terms
FindHomes may update these Terms when necessary to reflect changes in:
- Platform features;
- Business operations;
- Security requirements;
- Applicable laws and regulations; or
- Industry practices.
The latest version will be published on the FindHomes website together with the date it was last updated.
Continued use of the Platform after an updated version becomes effective constitutes acceptance of the revised Terms, subject to applicable legal requirements.
25. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.
The parties are encouraged to attempt to resolve disputes amicably before commencing formal proceedings.
Any dispute that cannot be amicably resolved shall be subject to the appropriate courts or authorities having jurisdiction under Philippine law, without prejudice to any mandatory rights or remedies available to consumers under applicable law.
26. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect to the extent permitted by law.
27. No Waiver
Failure by FindHomes or PALCO Realty Services to immediately enforce any provision of these Terms shall not constitute a waiver of the right to enforce that provision later.
28. Contact Information
For questions, concerns, complaints, listing disputes, or requests regarding these Terms, please contact:
FindHomes by PALCO Realty
PALCO Realty Services
Business Address: 2nd Flr. Suncity Suites, National Highway, Lagao, General Santos City, Philippines
Email: findhomes@palcorealty.com
Contact Number: (083) 878 0077
For privacy-related concerns, please refer to our Privacy Policy / Data Privacy Statement and the contact information provided therein.
ACCEPTANCE OF TERMS
By creating an account, submitting a property listing, sending a property inquiry, or otherwise using FindHomes, you confirm that you have read, understood, and agreed to these Terms of Service and the FindHomes Privacy Policy.
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